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Online Dispute Resolution (ODR) Notice

For an out-of-court settlement of consumer disputes, the Commission of the European Union has set up an online platform (“OS platform”), which you can turn to for out-of-court dispute resolution. You can reach the platform at: https://ec.europa.eu/consumers/odr/

Our email address is: legal@freshbooks.com

About Monsum

Monsum offers subscription management, payment management and billing management to SMBs. It offers a variety of billing models such as subscription accounting, freemium tariffs and individual purchases. Subscription management includes contract management, recurring workflow management, consumption billing etc. Billing management includes fully automated billing for user’s customers with recurring invoice generation, pro-rata calculation, taxes like MOSS and VAT check. Payment management includes integrated payment service providers, automatice payment reminders, collections and dunning, chargeback management etc.

About FreshBooks

FreshBooks is an accounting software built for business owners and their accountants. Used by businesses in over 160 countries, FreshBooks takes an easy-to-use approach to managing finances, billing, payroll, payments, client engagement, and working with your accountant. Known for its 10x Stevie award-winning customer support, FreshBooks serves customers of all sizes from offices in Canada, Croatia, Germany, Mexico, Netherlands, and the US. FreshBooks is regularly recognized as a Top 10 employer by Great Places to Work. FreshBooks acquired FastBill and Monsum in 2021 to better support customers in Germany and throughout Europe.