{"id":1949,"date":"2022-04-30T17:39:33","date_gmt":"2022-04-30T17:39:33","guid":{"rendered":"https:\/\/monsum.local\/customer-management\/"},"modified":"2023-10-12T13:00:55","modified_gmt":"2023-10-12T13:00:55","slug":"customer-management","status":"publish","type":"page","link":"https:\/\/monsum.com\/en\/customer-management","title":{"rendered":"Customer Management"},"content":{"rendered":"<section  class=\"monsum-block hero-features\">\n\t<div class=\"hero-features__background\"><\/div>\n\t<div class=\"hero-features__content\">\n\t\t<h1 class=\"hero-features__heading\">Customer Management System<\/h1>\n\t\t<a class=\"hero-features__cta cta btn-circle cta_dark\" href=\"#0\">Get A Free Consultation<\/a>\n\t<\/div>\n\t<div class=\"hero-features__image-wrapper\">\n\t\t\t<img width=\"720\" height=\"954\" src=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-hero-mobile-en.png\" class=\"hero-features__image\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-hero-mobile-en.png 720w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-hero-mobile-en-226x300.png 226w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t<\/div>\n<\/section>\n\n\n\n<div class=\"monsum-block subhero-feature\">\n\t<div class=\"subhero-feature__content subhero-feature__item\">\n\t\t<h2 class=\"subhero-feature__title\">\n\t\t\tCustomer Relationship Management Made <span>Easy<\/span>\t\t<\/h2>\n\t\t<p class=\"subhero-feature__text\">\n\t\t\tMonsum\u2019s CRM software makes customer management more organized, more collaborative, and allows the customer to manage contract data themselves\u2026 easy, right?\t\t<\/p>\n\t\t<div class=\"subhero-feature__cta-container\">\n\t\t\t<a \n\t\t\t\tclass=\"subhero-feature__cta cta cta_dark\" \n\t\t\t\thref=\"#0\">\n\t\t\t\tGet A Free Consultation\t\t\t<\/a>\n\t\t\t\t\t\t\t<a \n\t\t\t\t\tclass=\"subhero-feature__cta cta cta_white\" \n\t\t\t\t\thref=\"https:\/\/apidocs.monsum.com\/automatic\/en\/fundamentals.html\">\n\t\t\t\t\tRead the API doc\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"monsum-block feature-list\">\n\t<ul class=\"feature-list__items\">\n\t\t\t\t\t<li class=\"feature-list__item\">\n\t\t\t\t<img width=\"136\" height=\"136\" src=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/iconcheck@2x.png\" class=\"attachment-full size-full\" alt=\"\u00dcberpr\u00fcfungssymbol\" decoding=\"async\" \/>\t\t\t\t<h3 class=\"feature-list__item-title\">Customer Database<\/h3>\n\t\t\t\t<p class=\"feature-list__item-text\"><\/p><p>One customer database, one source of truth\u2014all customer information is stored and managed in one place.<\/p>\n\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"feature-list__item\">\n\t\t\t\t<img width=\"136\" height=\"136\" src=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/iconcheck@2x.png\" class=\"attachment-full size-full\" alt=\"\u00dcberpr\u00fcfungssymbol\" decoding=\"async\" \/>\t\t\t\t<h3 class=\"feature-list__item-title\">Better Workflows<\/h3>\n\t\t\t\t<p class=\"feature-list__item-text\"><\/p><p>Custom workflows make it easy for you to manage individual customers and boost your team\u2019s productivity.<\/p>\n\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"feature-list__item\">\n\t\t\t\t<img width=\"136\" height=\"136\" src=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/iconcheck@2x.png\" class=\"attachment-full size-full\" alt=\"\u00dcberpr\u00fcfungssymbol\" decoding=\"async\" \/>\t\t\t\t<h3 class=\"feature-list__item-title\">Multilingual CRM<\/h3>\n\t\t\t\t<p class=\"feature-list__item-text\"><\/p><p>With multi-language support, our customer management software can be used to serve customersworldwide.<\/p>\n\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\n\n\n<div class=\"wp-block-image monsum-block features__product-screenshot\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"603\" src=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-1024x603.png\" alt=\"\" class=\"wp-image-3178\" srcset=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-1024x603.png 1024w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-300x177.png 300w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-768x452.png 768w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-1536x905.png 1536w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-2048x1207.png 2048w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/product-customer-screenshot-en-1200x707.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div class=\"monsum-block large-feature-list\">\n\t<h2 class=\"large-feature-list__title\">\n\t\tWhat else?\t<\/h2>\n\t<ul class=\"large-feature-list__items\">\n\t\t\t\t\t<li class=\"large-feature-list__item\">\n\t\t\t\t<h3 class=\"large-feature-list__item-title\">Email Delivery<\/h3>\n\t\t\t\t<p class=\"large-feature-list__item-text\"><\/p><p>Our CRM software lets you send emails right from the system\u2026no need for external email software.<\/p>\n\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"large-feature-list__item\">\n\t\t\t\t<h3 class=\"large-feature-list__item-title\">Customer Portal<\/h3>\n\t\t\t\t<p class=\"large-feature-list__item-text\"><\/p><p>Your customers can manage their own contract data through the self-serve portal.<\/p>\n\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\n\n\n\n<script>\n\tdocument.addEventListener( 'DOMContentLoaded', () => {\n\t\tconst faqItems = document.querySelectorAll('.faq__item');\n\t\tconst answers = document.querySelectorAll( '.faq__item-answer' );\n\t\tfaqItems.forEach( ( faqItem ) => {\n\t\t\tfaqItem.addEventListener( 'click', function () {\n\n\t\t\t\tconst faqItems = document.querySelectorAll('.faq__item');\n\t\t\t\tfaqItems.forEach( ( faqItem ) => {\n\t\t\t\t\tfaqItem.querySelector( '.faq__item-question' ).classList.remove( 'active' );\n\t\t\t\t\tfaqItem.querySelector( '.faq__item-answer' ).classList.remove( 'active' );\n\t\t\t\t} );\n\n\t\t\t\tfaqItem.querySelector( '.faq__item-question' ).classList.toggle( 'active' );\n\t\t\t\tfaqItem.querySelector( '.faq__item-answer' ).classList.toggle( 'active' );\n\t\t\t} );\n\t\t} );\n\t} );\n<\/script>\n\n<div class=\"monsum-block faq\">\n\t<div class=\"faq__faq\">\n\t\t<h2 class=\"faq__title\">\n\t\t\tFrequently asked questions\t\t<\/h2>\n\t\t<div class=\"faq__items\">\n\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t<div class=\"faq__item-question\">\n\t\t\t\t\t\tHow can I manage my customers&#8217; data with Monsum?\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq__item-answer\">\n\t\t\t\t\t\t<p>Monsum acts as an efficient customer management program, allowing you to manage customer data centrally. You can create customer profiles, save important information, and view the history of customer interactions and transactions.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t<div class=\"faq__item-question\">\n\t\t\t\t\t\tDoes Monsum offer Customer Relationship Management (CRM) features?\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq__item-answer\">\n\t\t\t\t\t\t<p>Yes, Monsum provides comprehensive CRM system features that help you manage and improve relationships with your customers. You can keep customer data organized and make communication with customers efficient.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t<div class=\"faq__item-question\">\n\t\t\t\t\t\tCan my customers manage their own contract data independently?\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq__item-answer\">\n\t\t\t\t\t\t<p>Yes, Monsum offers a self-service portal where your customers can manage their own contract data independently. Through this customer management program, customers can easily update their data, which can improve customer satisfaction.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t<div class=\"faq__item-question\">\n\t\t\t\t\t\tIs there a way to automate communication with customers through Monsum?\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq__item-answer\">\n\t\t\t\t\t\t<p>With the Monsum customer management software, certain communication processes with customers can be automated, e.g., invoicing or payment reminders. This not only saves time but also makes the process efficient and professional.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t<div class=\"faq__item-question\">\n\t\t\t\t\t\tHow can I improve customer satisfaction and loyalty with Monsum&#8217;s features?\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"faq__item-answer\">\n\t\t\t\t\t\t<p>By using Monsum as your CRM system, you can enhance customer satisfaction and loyalty. The customer management software offers a self-service portal, automated communication, and organized management of customer data to foster a positive customer relationship.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"faq__help\">\n\t\t<div class=\"faq__help-image\">\n\t\t\t<img width=\"692\" height=\"692\" src=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/home-needhelp.png\" class=\"attachment-large size-large\" alt=\"Kundensupport mit sprechender Frau\" decoding=\"async\" srcset=\"https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/home-needhelp.png 692w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/home-needhelp-300x300.png 300w, https:\/\/monsum.com\/wp-content\/uploads\/2023\/10\/home-needhelp-150x150.png 150w\" sizes=\"(max-width: 692px) 100vw, 692px\" \/>\t\t<\/div>\n\t\t<h2 class=\"faq__help-title\">\n\t\t\tNeed help?\t\t<\/h2>\n\t\t<p class=\"faq__help-text\">\n\t\t\tWant to learn more about how you can use Monsum&#039;s flexible billing solution for your business model?\t\t<\/p>\n\t\t<a \n\t\t\tclass=\"faq__hel-cta cta cta_light\" \n\t\t\thref=\"\/en\/contact\">\n\t\t\tContact us\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"monsum-block cta-bar\">\n\t<div class=\"cta-bar__content\">\n\t\t<h2>Turnkey Customer Management System + Integrated CRM<\/h2>\n\t\t\t\t\t<p>Be more collaborative and work faster with Monsum\u2019s client management software.<\/p>\n\n\t\t\t\t<a class=\"cta cta_dark\" href=\"#0\">Get A Free Consultation<\/a>\n\t<\/div> \n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Management - Subscription Management Software f\u00fcr SaaS - Monsum<\/title>\n<meta name=\"description\" content=\"CUSTOMER MANAGEMENT SOFTWARE (CRM) Customer Relationship Management Made Easy. Monsum\u2019s CRM software makes customer management more organized, more collaborative, and allows the customer to manage contract data themselves. Easy, right? One customer database, one source of truth\u2014all customer information is stored and managed in one place. Custom workflows make it easy for you to manage individual customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monsum.com\/en\/customer-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Management - Subscription Management Software f\u00fcr SaaS - Monsum\" \/>\n<meta property=\"og:description\" content=\"CUSTOMER MANAGEMENT SOFTWARE (CRM) Customer Relationship Management Made Easy. 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