Reporting
As we grew in 2016, we realized that we were wasting a lot of time on low-value but frequent manual tasks and processes on our accounting team. Simple tasks like changing products or creating test periods involved a lot of work.
We needed a system that would allow our customers to buy licenses themselves and still give us the flexibility to support our customers while automating our billing.
• Automate billing as the course catalog expands and more product lines with complex billing cases are added
• Automate our dunning process to relieve our accounting department. It was previously done manually and resulted in too much effort
• Create a self-service subscription management option for our customers
• Incorporate flexible product management into our workflows
Integration with multiple payment gateways gives Tutory users multiple payment options and reduces reliance on a single processor—eliminating the risk of payment default.
The manual effort involved in creating invoices has been greatly reduced. For example, school licenses had to be invoiced individually and manually. With the integration of Monsum, the end customers can buy them independently, and little effort is needed on our part. With the help of the Monsum solution, many crucial optimisations can be made to the processes. Flexible product changes and adjustments of various factors such as trial period change, subscription renewals, and much more.
• We wanted a flexible tool that would help give us what we need, so that everything is in one place.
• We needed a self-service subscription management option for our customers.
• We needed an automated subscription management and recurring billing solution.